Fraktpolicy

At Gadwave we work with selected suppliers and shipping partners who send your items directly to you. Many of our products ship from warehouses outside Sweden, sometimes outside the EU, so delivery can take longer than you may be used to. We are transparent about what to expect, and you can follow your package all the way with tracking.

Processing time

We process your order within 1–3 business days. During peak periods (for example Black Friday and the holiday season) this may take a little longer.

Delivery time

Delivery time is counted after the processing time and is stated in business days. Actual time varies depending on destination, supplier and customs processing.

Region	Estimated delivery time (business days, after processing)
Sweden	8–15
Rest of the EU	10–18
UK and rest of Europe	10–18
North America	10–20
Rest of world	12–30

Some products ship from our distributors within Europe and usually arrive faster than the estimates above.

Shipping cost

Shipping is calculated at checkout based on your destination. The final shipping cost is always shown before you pay.

Tracking

Once your order ships, you will receive an email with a tracking number so you can follow your package. It may take a few days for tracking to activate.

Split shipments

If you order several items, they may arrive in separate packages at different times, as they can ship from different warehouses. You never pay extra for this.

Customs, taxes and import charges

For deliveries to some destinations, customs duties, import taxes or other charges may apply. These are set by the destination country's authorities, are outside our control and are normally paid by you as the recipient. We recommend checking your country's rules before ordering.

Delays

Customs processing, peak season, weather or carrier disruptions can cause delays. We do our best to keep you informed. If your package has not moved for an unusually long time, get in touch at info@tingsteqsolutions.com and we will help.

Wrong address

Please check your delivery address carefully. We are not responsible for packages that fail to arrive due to an incorrect or incomplete address. Email us as soon as possible if you entered the wrong details, and we will try to correct them before the order ships.