Terms of service

3. Terms of Service

These terms apply when you use and shop on our website, operated by Gadwave. By placing an order, you accept these terms.

1. About our business

We sell products online and work with third-party suppliers who ship goods directly to you. This means delivery times can be longer than with traditional in-stock retail — see our Shipping Policy for details.

2. Products, prices, and information

We aim to keep product images, descriptions, and prices accurate, but minor variations in colour, dimensions, or packaging may occur.
Prices are shown in your local currency, as displayed at checkout, with any applicable taxes shown before you pay. We reserve the right to correct pricing and typographical errors.
For international deliveries, customs duties and import charges may apply — see the Shipping Policy.

3. Orders and contract formation

A binding contract is formed when we confirm your order by email. We reserve the right to refuse or cancel an order — for example, in cases of suspected fraud, obvious pricing errors, out-of-stock items, or if we cannot deliver to your address. If we cancel, any payment is refunded in full.

4. Payment

Payment is made via the methods shown at checkout. Payments are handled securely by our payment providers. Goods remain our property until payment has been received in full.

5. Intellectual property

All content on the site — text, images, logos, and design — belongs to us or our licensors and may not be used without permission.

6. Prohibited use

You may not use the site for unlawful purposes, attempt to circumvent security features, or place orders using false information.

7. Limitation of liability

We are not liable for delays or obstacles beyond our control (force majeure), such as customs processing, transport disruptions, or weather. Nothing in these terms limits the liability we have under mandatory consumer law.

8. Governing law and dispute resolution

Swedish law applies to these terms and to your purchase. As a consumer, you may also be protected by mandatory rules in your own country of residence.

In a dispute, we always try to find a solution first — contact us at info@tingsteqsolutions.com. If we can't reach agreement, as a consumer in the EU you can turn to the Swedish National Board for Consumer Disputes (ARN), Box 174, 101 23 Stockholm, arn.se; we follow ARN's recommendations. For cross-border EU disputes you can get help from the European Consumer Centres (ECC) network. Disputes may also be heard by a general court.